December 29, 2015

Trust & Credibility vs Results & Performance


How many of us really do understand the above words? If you do not then you have a very big problem. 

You see, it will take you 3 years to build trust and establish credibility and 3 seconds for you to destroy it all. When you are entrusted with a responsibility and a task, you are required to deliver on it. Once you promised and committed to it, you must get it done. I get very annoyed working with team members that do not deliver on their promise. I do not like working with people that do not deliver desired results. I do not like to work with people that are indecisive. I do not like to work with people that are slow in response. I do not like to work with people that are provided with an opportunity and does nothing with it. I do not like to work with people that make empty promises. I am a very results driven man that believes in integrity. If you do not have this fundamental and cannot work with this understanding, then I cannot work with you. Please do remember that you are working with a boss and yes I am your boss. I pay you a salary and I do not owe you a living. When you are paid a salary, you are expected to deliver results and perform. I do not run a non profit organisation or a charitable or religious organisation. I run a focused, profit driven organisation that makes a difference. If your values and ideals are not aligned with mine, I advice you to not work with me as you will get very miserable. Honeymoon is over as we prepare for a very tough 2016. We are ready. However we need to be extremely careful and cautious. We have to deliver and do what it takes to not just survive but excel. And we will excel in 2016. There is one direction and single minded focus to grow our education group to educate and produce business leaders that makes a difference.  

I strongly advice you to go beyond your normal call of duty. That means if you think you work hard, work harder. If you work smart, work smarter. Make sure you are doing the right thing and do things correctly. 2016 is not a year of making mistakes that causes us to waste and lose money. We need to reduce cost in everything that we do and and focus on achieving profits. No excuses, no blame and no complains. Get it done. Solve all problems. That’s what you are hired to do. 

I drive results and expect performance. If you do not do what is expected of you, then you will not have a very good career with me and it will not last very long. I want to be clear and communicate how we will work together. If you can do this, we will do well together and you will have a great career with us. If you do not, then I wish you all the best. 

32 comments:

Suganthi Sase said...

Trust is an interesting quality to gain as an individual. A positive relationship is created through trust. Once you lose it, its hard to recapture. So, we have to maintain the trust people have on us with integrity. Happy New Year.

Yasota said...

Integrity is number one life policy to follow to be a respected human being among people. Happy New Year.

Anonymous said...

Strongly agree. Trust and credibility given have to be paid off by giving the best results and performance.

-FADELAH-

Peggie Woo said...

Noted Mr Ernie.
I will work harder to get the results. Happy New Year.

Anonymous said...

"Progress is impossible without change, and those who cannot change their minds cannot change anything" - Theivanai Muniandy -

MY said...

Its good to have trust and credibility in the organization you work in or anywhere for the matter of fact. However it's better for the results to speak for itself and be a performer! There should be a balance meaning rewarded based on performance and results.

Nur Shairah Azhar said...

True that. You are paid to do what you are supposed to do. And do much MORE! That's how you grow and learn.

Noted on the communication and fast response. Thank you EC.

Suria said...

Trust is earned not given no matter where or who you are. It's a two way relationship. So, when you are given the opportunity, build it as fast as you can. When you get it, retain it for the rest of your life..

Afiqah Akbar said...

Couldn't agree more Boss. Trust is build on credibility. Thank you Boss.

Noorfa said...

“Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations. Expect the best of yourself, and then do what is necessary to make it a reality.” - Ralph Marston

Rose Malia said...

Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundation principle that holds all relationships.
-Stephen Covey-

Anonymous said...

Agreed, Boss. Rewarded and Performance must be balance. I will work harder and smarter to achieved the 2016 strategic.

**Olivia

Gracie said...

I certainly wouldn't want to be in the list of your dislikes boss. Will work harder. Thank you for the trust and I would definitely deliver the desired outcome.

- May May -

NurAinNordin said...

Trust is earned, respect is given, and loyalty is demonstrated. Noted on this boss.

Anonymous said...

we are all 4 and will do much more and better

**Jimi

Dj Jay said...

"to go beyond your normal call of duty"... Noted Boss! - Jay

烤焦面包人 said...

Noted with thanks
We will work hard and work together to reach to our destiny!

Michelle Liew

Kenny said...

Agreed with you, Mr Ernie.

Once promised, die die must do.

Anonymous said...

Strongly Agree Boss. You are paid to perform and go beyond.

-Jannet-

nurul patrul said...

Noted with Thanks Mr. Ernie.
I will work harder..
Thank you for giving useful knowledge.

Farmy Yow said...

To be trusted is a greater compliment than being loved



Mohd Aizi Bin Nasri said...

“Trust is earned, respect is given, and loyalty is demonstrated. Betrayal of any one of those is to lose all three.” ― Ziad K. Abdelnour, Economic Warfare: Secrets of Wealth Creation in the Age of Welfare Politics

Angeline said...

Trust is the lubrication that makes it possible for organizations to work.

Anonymous said...

Trust is like a mirror, once its broken its never the same.

-Siti-

Jesslyn Thong said...

Noted with thanks, Mr Ernie.

Will work harder to get the results.

luna yap said...

Noted with thanks Mr.Ernie.
I will work hard at the same time work smart to achieve the desire result.

Ivy said...

Yes Mr. Ernie, talk is cheap, results show everything.
I will mike sure results deliver.

Nurdayana Nordin said...

I couldn't agree more on this boss.

Nazlin Ahaddin said...

Agreed with you boss.

Thanks.

- Nazlin Ahaddin -

Anonymous said...

“The more you are willing to accept responsibility for your actions, the more credibility you will have” Brian Koslow


-Elmas-

Beverly said...

"To be persuasive, we must be believable; To be believable, we must be credible; To be credible, we must be truthful" - Edward R. Murrow

Anonymous said...

Wow. Slave driver. Why build someone else's empire when you can build your own?