March 4, 2010

The MAS Ladies


I recently made a trip to Bangkok and to my surprise, my team and I had a pretty good flight experience because of 2 Malaysian Airlines Stewardess. They were not just willing to serve but went above and beyond to ensure that we are had a fantastic time on board even though they were dealing with some really unreasonable passengers online. With that, I just want to congratulate both Sandeep and Latiffah for a job well done and I look forward to many more flights with MAS and of course today my perception of MAS - I can say Mana Ada System (MAS) to Malaysia Ada Service (MAS). We just need to be proud Malaysians to make Malaysia a much better place for all to live in.

38 comments:

eb said...
This comment has been removed by a blog administrator.
Anonymous said...

Good one! Good Job to Sandeep and Latiffah :) finally see good comments about MAS with good service...phew...keep up the good work!

Shahrill said...

Never use MAS before, but heard many negative rumours about any Malaysian Products or services. The lesson that i learn here- never believe what you heard without find any supporting evidences. Malaysia Boleh Yeah...Good Job MAS..

KL said...

ya betul! we don't use our ears to see things. we use our eyes to see, ears to hear or listen :)

NM said...

Well MAS has improved a lot compare to previous years. Keep up the good work for Sandeep and Latiffah.

SS said...

afterall, Malaysians are still not that bad. Sometimes human gets angry is because we do not know how to channel our stress level to the correct place. Customer Services job is easy but yet challenging in handling emotions.

Kudos to our MAS pretty ladies to be able to keep up their emotions and positive engergy when handling few types of passengers at the same time.

bob asri said...

yup...had a very good time during the flight. i heard oncve before, if you are flying MAS, it is like bringing your home, on air...

joshSAN said...

Definitely agree that the mentality that i hear alot that Malaysia is such a bad place to be in have to change to start encouraging good change to happen on our land. We must believe and see it in our minds that good can happen in order for it to happen. Good job Sandeep and Latiffah!

heriany said...

Yes,Malaysia Ada Service (MAS) and Macam-Macam Ada....We got every things here good foods, good services, good people and etc.

cynthia said...

Superrbb!im so proud of MAS!Fantastic job girls!Never let all the negative comments affect your service quality!Keep up the Brilliant work!Malaysia Boleh!

Nurul said...

Malaysia Ada Service (MAS)..proud to be Malaysian. Prove to others that Malaysia Ada Service :) Good Job MAS...

eb said...

glad that i am part of this flight. it was an awesome in flight experience. Thank you for making MH truly Malaysian Hospitality!

LILIAN said...

It's really good to know and proud of MAS cabin crew team to have enhanced their customer service to local Malaysians and others. MAS Boleh yeah!

Suzy Dennis said...

Warm welcome, patient and good customer service from MAS should we take an example. We need to believe the courtesy is always been there.

dilla said...

Malaysia indeed is a good place to belong with.sometimes i think people are being exaggerating and downgrading their own country. Why not do something about it instead?~~ KUDOS to the MAS ladies..Proud to be Malaysian~♥

MY said...

MAS Boleh! Good Job to both of the stewardess and keep it up!

NEIMA said...

Air what???? Air Asia...forget it!!! i'll fly MAS from now on

suhailla said...

Good job to sandeep and latipah..if our boss says that you are good..you must be really good....

NM_SM said...

I am always proud to be Malaysian. Good to know this comment of MAS servcie.

Keng said...

People bring the good name, we have good experience during the flight. :)

Abby said...

Good job to MAS Ladies...Keep it up...

Sue said...

It was indeed a very pleasant flight. Good service, good food, good company.. Looking forward to more service excellence around Malaysia in other industries.
GOOD JOB to Sandeep and Latiffah!!

jefry said...

Malaysia Airlines always the best.No 1 world best service airline.good job to latifah and sandeep.proud being malaysian.support our product.moving forward

Garret said...

I love Malaysia. I love it even more to know people are taking action and effort to improve quality (not just for us to ourselves that we are good but for the world to acknowledge us in that light as well!).

Ah Hooi said...

not bad ma Malaysia, My fellow Malaysian, Keep it up...

TUCK FAI said...

so many people give good comment in MAS,
i'll trying it next time when i going to oversea.
thank you all suggest another choose to me:-)

Sandman said...

Gud job MAS. Lets see whats next.

Syahir said...

i have never use MAS before,just saw at the airport and do not know about their services,after i heard about the service,maybe I should try sometimes...Good job for Sandeep and Latiffah..

Wan Zabani Azizan said...

KUDOS to Sandeep and Latiffah ! Great job ! You all manage to prove that MALAYSIA REALLY BOLEH ! Keep it up!

daniel said...

Woohoo..Well done MAS ladies!!!

Ismail said...

Compliment to the MH (Malaysian Hospitality) rather then MAS (Mana Ada Service).

IryaniTaufix said...

Good job to Sandeep & Latifah!
MAS did a good job when I was flying with them. I'm proud of the service and comfortable experience they provide.
Malaysia Boleh! ;)

Esmi said...

Postive vibes in individuals prevail in an environment full of negative vibes ~
Good job Latiffah & Sandeep!

LeadershiAsia said...

Yes there are malaysian that still have the creative and innovative mind set.

MS said...

Yes, I had a great service experince with Sandeep and Latiffah. Thank you for the great moment. This is what we mean: The moment of Truth.Good job and keep up the good work! :)

cRayOnGal said...

:) Great time with MAS and proud of them! Malaysia Boleh!

AA said...

First time used MAS when I was a small kid and they did a pretty good job in taking care of kid travelling alone.Great to know that they are still maintaining the good hospitality.

sailite said...

Impressive ! just goes to show that when people want to do better they can! Way to go MAS!!