At the restaurant, we helped arrange for more tables and even passed the food around which incidentally was fried rice and fried chicken only in name because it sure didn’t taste like it should. Everything went great – we really were having a good time at lunch until it was time to pay the bill.
Look, we are not calculative when it comes to food, but when we are served a plain plate of bland fried rice at RM4 and some over-marinated chicken priced RM4.50; I think it’s quite justified to seek clarification. This is when we met the LOTUS gangster, excuse me, manager named Kanthan who went out of his way to be as rude, unpleasant and threatening as he possibly could be. This said, we have decided to boycott LOTUS and hope you will too. Unless you like being served by gangsters and getting cheated of your hard-earned money.
August 20, 2008
The LOTUS Gangster and the Food They Serve
We kicked off the Great Orange Charity Drive – Paint For Change on Saturday August 9th at Rumah KIDS in Klang. After sweating it out scraping, painting and cleaning up – having great fun doing it as well, we decided to go to a nearby restaurant to have some lunch. The tables we set up in a long row and being ATCENians, we’re a nice lot who never make unnecessary demands of other people and are just happy to be in each other’s company.
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8 comments:
The price is ridiculously high alright!! i mean RM4.50 for a piece of chicken!! & RM4.00 for plain fried rice! Damn it! we should have just gone to a finger licking good restaurant! They have 2 pieces of chicken, rice, soup and drinks for just over RM9. LOTUS GROUP of restaurants are indeed a shame to the name they carry!
And this gangster 'macha' the so called supervisor is an idiot of the highest order! We just wanted clarifications on certain things but he taught we are not going to pay the bill for X amount of people we had ordered for! This macha and his staffs definitely need proper training on communication skills and customer handling. For instance, we were a large group (20 odd) and our beloved CEO loves sambal and chili's. So he asked for a lot of 'sambal' to be served. But these idiots keep walking up and down from 1 end to the other of the restaurant coming back with small plates of the these sambal when ever asked for! There was no common sense at all!
Anyhow, LOTUS in Klang, you'll never see me nor our entire family there ever again! that's for sure!
Y.N.W.A.
It's sad to see how people do business at times. If we didnt want to pay we would have just walked out of the place instead of asking for clarification. Sigh...just because of that they lost a whole lot of customers.
I don't mind paying a good price for something thats worth my money. But what I experienced at LOTUS was horrible. The food was not that good, the service sucks and most importantly they treated us with no respect.
To the management of LOTUS Group.. start looking into sending your employees; especially your so called restaurant manager for customer service training if you are planning to grow your restaurants else where.
THUMBS DOWN for Lotus restaurant in Klang.. u are a shame to your entire group!!
LOTUS Klang U SUCK big time!! The food sucks and the service sucks!! They think they are big time franchise restaurant so they cab slack in their quality or food and service. They are wrong!! In any event if anyone makes a purchase in bulk, the pricing will be calculated in a bulk and not per person! To all loyal LOTUS restaurant goers’ please BOYCOTT because one fine day you will go through what i went through.
Thank you
We were very happy after we done our charity work the other day but things seemed to change after we were in LOTUS...
All those "a nes" ruined our mood with their services :(
Gila Babi, LOTUS RESTAURANT..
(oops.. i should have watch my word)..
FYA,
Kementerian Perdagangan Dalam Negeri Dan Hal Ehwal Pengguna
Tol Free: 1-800-88-6800
Direct Line: 03-4043 3366
ATCENIANS, no mercy for this!!!
Wow! KFC have a new brand name call "LOTUS"? How come I don't know that? I should read more newspaper and know more what is happening around the world!
A Member of outLOUDers - No.1 Confident Community
I'll definately will not go there anymore.
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